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07/29/2008
My husband went up to look at a 2002 Elantra at 9am. The car was buried in the back and needed the battery to be charged, a few fuses, and gas. The salesman said that he would pull it out and get the stuff fixed up for when he came back at 5:15 to test drive it. We got there at 5:10 and as we pull up the car is driving away. The salesman said the guy went to put gas in the car for us. I then asked why there were 4 people in the car. He told us that someone had come to look at another car and wanted to see that one also but we were there first and if we wanted it it was ours. Well we stood there for 40 minutes waiting for them to come back. Now mind you I am 6 months pregnant, standing in high heels (as I just came from work), and in 90 degree weather. When they get back they guy that was driving was talking pricing with the people in the car. Then after standing around waiting for a few more minutes we go and find the salesman. He gives us the run around and finally says that there's another car we can look at. So after all this waiting and having cash on us to buy the car they end up screwing us and then have the nerve to think we'd even consider buying a different car from them. This dealer has the worst customer service and apparently no one in the company communicates. I would definitely NOT recommend this place to anyone.
Details
Phone: (866) 748-9987
Address: 13420 Damar Dr Ste Q, Philadelphia, PA 19116
Website: http://www.diciccoauto.com
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