Brooks Ramsey Motors

Zero star's this place is a joke it's nothing but a front for the drug pushers that live in his trailer park. Anyone who gives this place a good review ether works there or is family. I have never met someone so rude or ignorant in my life. I believe the only reason I got denied for his trailer park is because he has someone else he wants to move in there but he said it was because of a ticket I got in 2005. I will be calling my lawyer

I find it curious that a handful of people have posted how bad this business is. I will simply say there are 788 positive opinions about this dealer posted here.



https://toyoursuccess.com/reviews/popup:764



Take a minute to read them for an accurate assessment from people who actually did business with this dealer.

Buying from them was a breeze, they were all smiles and happy to take your money BUT then it was time for service. They don't know the meaning of the word service. I bought a brand new motor home from them (first mistake, buying from them), then after 7 service visits for a roof leak and an expired warranty they literally ordered me off their property, saying I'll also be charged for "storage" of my RV if I didn't remove it from their property in 3 days all because I threatened to turn them into the BBB. How professional is that? The end of the story is, the manufacturer came out and drove my RV back to the factory and repaired the leak. By the way, Mr. Ransey said "there is no leak, we repaired a seam the first time you brought it back, we've tested and retested it and there is no leak, perhaps you just spilled some water" I asked them to give me a hose and let me show them AGAIN where the leak is, they refused and that's when I said "you leave me no other avenue, I'll just have to contact the BBB and see what they have to say".

NEVER have I ever been treated so badly. Mr. Ramsey was rude, raising his voice, ordering me off "his property" and ordered the service manager to "stop all work on that motor home immediately". Very professional...

In the meantime, they had my RV at their place, (waiting for service) outside, for three weeks with a leaking roof. I had replaced my mattress with a $1000.00 memory foam mattress. You can imagine what happened to the wet foam soaked with water sitting in a closed camper for three weeks. MOLD! Mr. Ramsey said "That's your fault, you should have removed the mattress".

Here's how it all ended. Mr. Ramsey guaranteed me that the mold test I had done would be negative. He ended up paying for a clean air machine specific for mildew and mold. He refused to pay for the cost of the destroyed $1000.00 mattress, but offered to give me one like the "original" which was a 4" foam. I declined his generous offer. I ended up purchasing a sleep number bed, replacing the carpet due to the water damage, and the manufacturer fixed the leaking roof.

So you see if I could give Mr. Ramsey and his business a negative rating of minus infinity I would. The man is rude and a poor excuse for a human being and should never be in business. I can't wait to see his business shut down.

Diana

Better Business Bureau gives BROOKS RAMSEY A BIG "F" and they got it right. Don't trust their" IN HOUSE INSPECTIONS". Read these reviews and take them seriously and if you still decide to buy from them get an independent inspection of your unit because I promise, they are not HONEST.