More Info
- BBB Rating
- Payment method
- visa, amex, discover, master card, all major credit cards
- Other Link
- Categories
- Plumbers, Backflow Prevention Devices & Services, Bathroom Remodeling, Bathtubs & Sinks-Repair & Refinish, Excavation Contractors, Garbage Disposal Repair, Gas Lines-Installation & Repairing, Leak Detecting Service, Plumbing Fixtures, Parts & Supplies, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Pumps-Service & Repair, Sewer Cleaners & Repairers, Sump Pumps, Water Heater Repair
Reviews
12/12/2015
NEVER AGAIN!!!! I called yesterday because I simply had a question about a sink THEY INSTALLED for me a few weeks ago. Immediately after the new sink was installed (the same style and shape as my old one) and they reconfigured the plumbing underneath the sink (which they said they need to do) I started having some problems with the water from the disposal coming up into the other side of the sink which never happened before. Yesterday the receptionist said she would inquire and get back to me which she never did. This morning, with absolutely no notice a plumber shows up at my door saying he was from Mickey's plumbing. I told him I never scheduled an appointment and never heard back from the receptionist and he said "well you are on my work order". I allowed him in just thinking he would take a quick look at how the pipes had been reconfigured underneath to make sure all was as should be. He then said everything looked fine, so I said ok fine thank you, but he wouldn't leave. Then he said well let me check the drain real quick, he put a snake in the clean out right under the sink and said nothing was there. I said ok fine and he still wouldn't leave, then he wanted to run the water, turn on the dishwasher etc - wasting my time. He also would not shut up! He was asking me 50 ?s - why are you selling your house? Where are you moving to? Where are you from? Are you looking for a quick sale? What is that building in the back yard? Do you have allergies - OMG!!!! Then after telling me NOTHING and wasting my time he hit me with a bill of $125.00 !!! It took him 10 minutes to diddle around under the sink and he charged me for an hour service call. I called the office and asked to speak to a supervisor and was told the supervisor was "on another call" and would call me back. She never returned my call and then when I called again later today I was told by there answering service that EVERYONE was gone until Monday. A total scam! At the very least they could have had the courtesy to call me back. Poor customer service and communication. The plumber was completely unprofessional asking unending personal questions rather than focusing on the issue at hand or listening to the customer.
Details
Phone: (561) 659-3770
Address: 1126 Okeechobee Rd, West Palm Beach, FL 33401
Website: http://www.mickeysplumbing.com
People Also Viewed
- Robert G Hartmann Roofing
Wellington, FL 33414
- Hedrick Brothers Construction
2200 Centre Park West Dr Ste 100, West Palm Beach, FL 33409
- City Place Self Storage
1201 Frederick St, West Palm Beach, FL 33401
- Daltile
1707 Okeechobee Rd, West Palm Beach, FL 33409
- The BrightStone Group
580 Village Blvd Ste 150, West Palm Beach, FL 33409
- Preston Enterprises
Wellington, FL 33414
- Storage Rentals of America
1201 Frederick St, West Palm Beach, FL 33401
- Lantana Construction
1696 Okeechobee Rd, West Palm Beach, FL 33409
- Bill Martin Renovations Inc
545 37th St, West Palm Beach, FL 33407
- Featherstone Tile & Marble
2020 Clare Ave, West Palm Beach, FL 33401