Spring Mall Auto Body

Undoubtedly the best body shop in Northern Virginia. Over the last five years, I have had many repairs done - including a scrape down the entire side of a 2003 Nissan Altima S, four different major body repairs on a blue 2007 Hyundai Tiburon SE, and just recently, dent and scratch repairs on a black 2012 Mitsubishi Lancer, to name a few. Every time, I am blown away by the amazing work. Without fail, the car comes back looking better than ever. When it comes to body shops, I will NEVER go anywhere else.

I just went over the workmanship done to my 2011 Suburban that my wife picked up yesterday and I am amazed at the quality. From the time we dropped the vehicle off to the time we picked up we were kept informed through out the process. Javier was professional and took care of everything including the rental car. The entire staff was GREAT! Thank you Spring Mall

I just picked up my Lexus GX470 from Spring Mall, which was side swiped causing damage from front to back on the drivers side. The car is pearl white, which is difficult to match, but Spring Mall did an outstanding job in blending the new paint with the old. The car looks awesome, even better than before the accident. Rick Crayton was my service representative. He was curtious, helpful, and he did an excellent job in providing e-mail progress reports while the car was in the shop. The Spring Mall shop is run in a very efficient and professional manner. They provided a prompt and fair estimate, the repair time was consistent with their original estimate, and they exceeded my expectations on the queality of the repair work, which was flawless.

My Toyota FJ Cruiser was rear ended (imagine that in the Balt. Wash, Metro area) with some light damage to the tupperware on the rear of my FJ. Allstate sent me to Spring Mall for an estimate and in the mean time I decided to have an aftermarket steel bumper put on my truck. Getting the aftermarket parts to the B/S in time was a little promlematic but the communication between Rick Crayton and Dee was top notch. I was worried that the credit for the stock rear parts that I did not use would be realized. No issues, everything was accounted for and handled in a professional manner. When I picked up my vehicle, it was cleaned inside and out and looked brand new. It certainly didn't look that way when I took it in! Give these folks a try, in my case they provided me a tailored fit when the insurance only provide an off the rack repair.

I had my car fixed there 2 weeks ago and I had a wonderful experience. From the first phone call to the time I picked up my car I had 5 star service. Javier was my customer service rep and he took care of everything for me. My vehicle looks better than before the accident and I have a lifetime warranty from the shop and the insurance company. Thank you to the entire staff at Spring Mall for making me feel like family. I would refer them 100%

Excellent work, outstanding customer service. A model of what any business should be.

I've taken my cars here for years for everything from the occasional fender bender to minor scratches and detailing work. They always stand behind their work and make sure everything is right. I have a meticulous eye, and am never disappointed. Not that I'm happy to have auto body work done, but knowing you have a reliable shop with fair prices takes the stress out of the process.Chris K., Arlington

I've taken my car here fire years

I just picked up my 2008 Suburban from Springmall Auto body and it looks like brand new. USAA insurance sent me there and everyone was great! They made me feel like a friend not a customer and kept me informed through out the process. I was told 7 days to repair and got it back in 5 days and it was spotless when I picked it up. Very friendly staff and the rental company was there in the office, I was in and out in under 15 minutes. I would recommend them to everyone as well as USAA insurance. Awesome and thank you for a great job!

I got my car fixed here around Christmas last year and let me say that my car looks even better than before the accident! The deer I hit did a number on my front end, but no one can tell that there was ever anything wrong with it. Not only was everyone extremely nice and helpful in making sure i understood everything, but the paint matches perfectly and all the parts alook like the originals! I paid extra for a detail to be done inside and out and i can't remember the last time my car was so pretty! I would definately bring my car back to Spring Mall Auto Body if I was ever in another accident.

I've taken my cars to Springmall for over 10 years. I have a meticulous eye, and the repair work they do is phenomenal - cars look like new when they're done, and even come back washed with an interior detail. Springmall is reasonably priced, and they always take care of their customers. I don't think I've seen an operation that can both match the quality of work as well as the friendly and professional service I've received there. As much as I hate the occasional fender bender, I can at least rest easy knowing the job will be done right the first time - and at a fair price. Springmall has taken the stress out of those situations. I highly recommend them. -C.K., Alexandria, VA

Awesome!!!!!!!! They fixed my 2002 Grand Cherokee that had $6,000.00 worth of damage and it looks like the day I bought it. Great customer service, very friendly. The job was done in 2 weeks! I have used them several times in the past and my friends have had there vehicles fixed there as well and we have never had a bad experience. We drove 90 miles to have them fix it. First class operation!