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More Info

Payment method
master card, visa
Location
Roswell Crossing
Categories
Other Information

Insurance: Delta Dental PPO, Delta Dental Premier

Reviews

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jentierney

04/14/2011

Overall
HORRIBLE PATIENT CARE BY STAFF

agree with John C's statement 100%!!! The office manager is HORRIBLE to deal with. She is the worst!!!!!

My claims are not filed correctly and they owe me money from a previous procedure that was 9 months ago, and they will not refund our money.

It's only $39, but it's the principle of the matter. They never notified us of a credit or refund in that entire 9 months until I did some digging around.

The office manager says it's the insurance companies fault, but from the research I have done, it points to her dropping the ball and not filing the claim correctly in the first place.



Dr. Nick has worked on our families teeth for 7 years now. We have spent thousands and thousands of dollars there on our dental work, and we are leaving the practice b/c of the office manager. I don't know how long she has been there b/c I don't rememeber her from the last time I was there, but boy I won't forget her now.

She refuses to put us in touch with the owners of the practice.

I am disgusted by the way I have been treated by the office manager, whose name is Emily.

I guess in this economy they must be able to afford to lose patients?

I wish that I could get in touch with the owners of the practice so that they can know what is going on in there office!

EB
Emily B.

07/08/2010

Overall
GREAT DENTAL PRACTICE

Every time I have gone into Today's Dentist I have had the most help. They are great with my insurance and I come out knowing what to pay. The hygienist do such a wonderful job and so very gental. Dr Nick and Dr Sclafini are very thorough every time. THANK YOU so much for excepting me and my family as new patients

sandygirl22

07/05/2010

Overall
Do Not Recommend

I just moved to the area and was looking for a new dentist and I was not impressed. As soon as I checked in, they immediately knew exactly what extra tests they could bill my insurance for. 3 different people, including the dentist, tried to tell me it was Georgia law that required them to get a dental x-ray of my teeth. FYI, it is not a law and that actually would imply insurance fraud to say so. The hygienist was very rough on my gums and kept pulling my head towards her. To say I was disappointed is an understatement. I loved my dentist before and I hope I can find some place comparable here.

Details

Phone: (770) 587-2727

Address: 685 W Crossville Rd Ste 148, Roswell, GA 30075

Website: http://www.todays-dentist.com

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