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Nora B.

01/04/2019

Overall
Service

I was pleased beyond even my initial expectations with the level of:service, attentiveness to what i was looking for, as well the overall end result and quality of their product in what they sell and the value installed. The time it took them with their installers from the date we scheduled was two days! Now, we had started meeting over the summer, and I was not able to confirm our plans until October, b/c we wanted to pay for the windows straight out. But from October on, Cindy, the Office Manager was up front with me about how their back-log was at that point as far as installations and I had been advised that usually the wait time for install was appx. 6 weeks from confirm of funding and scheduling of install
( from 1/4 earnest money) to get going and get your windows on order.

They sell a lot of windows, and I can see why! These windows are high-quality and the price was outstanding for all 16 windows we replaced. We can tell a huge energy efficiency in how much warmer our house is and the look of the windows in our home is astounding!!

The installers were courteous and one of the few that cleaned up their mess all the way!!! They communicated each day what their schedule would be and worked throughout so that they could get us completed and back to normal in 2 days!! You couldn't choose a better company to install your windows!!!!

Nora E. Bryant

Details

Phone: (540) 982-7650

Address: 2253 Shenandoah Ave NW, Roanoke, VA 24017

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