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- General Info
- When it comes to the performance of your vehicle, you want quality service from trusted experts. We are a Goodyear Tire & Service Network location.
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- financing available
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Reviews
03/27/2018
Provided by DexKnowsIf you drive an even moderately nice car, avoid this place. I took my car in for low coolant & an oil change. After driving 2 blocks when they had "fixed" a coolant leak the low coolant light comes on. They proceed to tell me it's fine. 6 TIMES I had to go back to this shop for the same low coolant and check engine light for coolant. After over a grand spent & my time taken off from work, they send me to the dealer and admit no errors. The picture of the radiator they claimed to have "repaired" is here: https://drive.google.com/file/d/1dFG8GnMZB3RP1PK9sEhNs_l24peDTF9f/view?usp=sharing
All of their work had to be redone with the radiator being replaced as well as multiple hoses. In addition to that, I was told that I had to repair a deteriorating oil filter housing directly as a result of this shop's oil change using an inadequate oil filter.
I have never given a bad review to an auto shop after using 5 other local shops, but this past month of incompetence and unaccountability for their work is unacceptable.
Details
Phone: (804) 269-4501
Address: 5606 W Broad St, Richmond, VA 23230
Website: website
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