Stereo Sound Inc

My mother-in-law purchased a battery charger at Stereo Sound Inc. for her camera. She was unable to charge her battery. I also couldn't charge the battery. I purchased a charger from another store and charged the battery. The charger purchased from Stereo Sound, Inc. is defective.



My mother-in-law is 89 and has a heart condition. She walked and took a bus to Stereo Sound Inc. to return the defective charger. This was within the 30 day return period stated on the website. The store refused to refund or replace the defective charger.



I wrote a letter to the management; they never replied. We lost $21.60. Fortunately we did not buy an expensive sound system or TV from Stereo Sound, Inc.



Stereo Sound Inc. has disdainful ethics and poor quality merchandise. They do not refund or replace defective products and, despicably, they take advantage of elderly shoppers and don't care about customer satisfaction.