7-Eleven

I've been a faithful customer of this store since I've lived in this area, that's been about 6yrs. Here recently they have a new ATM machine, that is not a problem. The real problem is that the machine never seems to be in operation no more than 2 days a week. I think this is a real serious problem. Noone ever answers the phone in this store. Can someone please see what the real issue is with this machine, so they can get a handle on this matter. Thanks for your cooperation in advance.