More Info
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- BBB Rating
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Phone: (407) 206-3131
- Neighborhood
- Winter Park
- AKA
DLB Flooring Source Inc
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Reviews
11/16/2011
Not surprised to see all the negative feedback on Danny Batterbee of DLB Flooring, Orlando, FL. He was a very good salesman, and personable, not to mention i found out we were both from Michigan while talking. He gave me what i thought was a good deal on some hardwood and i ordered more than i needed just in case i had some bad boards because Danny said it would be NO PROBLEM taking returns. Long story short, i had 4 boxes of returns for a total of $235. I returned it to the distributor for him no less! Then came the excuses about recieving the money, "I will recieve a check from the distributor", "oh, they had the wrong address", "Come down and ill give you cash", NOT THERE when we were supposed to meet, "Let me send you a check", BLAHBLAHBLAH.
I am a remodeling contractor and could have sent many people/jobs his way, so if he will screw me, he will screw ANYONE!! I even sent him a text letting him know i was going to post this review and gave him a chance to make it right. He says " I try and make it right with everyone and i cant please everyone" Well Danny you can please people. Be a man of your word, you say youre giving a return and sending a check, SEND IT. You mess up, OWN IT AND MAKE IT RIGHT. Some people have morals and ethics and he clearly does not.
07/25/2010
me and my husband went to dlbs flooring source and we had a perfect time there.. the price was more then fair and the service was excellent...
these people on here are just probably other flooring stores.. I strongly suggest people to use dlb flooring source.. we did and the job was done on time and we were very happy with the job..
Jan and mike branch
02/01/2010
We purchased 1000 Square Feet of Robbins 1st Quality wood Flooring from DLB flooring. We were delivered 1000 square feet of Timberlake UNWARRANTED wood flloring which was obviosly factory seconds (maybe factory 3rd quality) wood flooring. Danny Battersby told us that factory made a mistake and he would fix the problem. We returned the wood to Mr. Battersby with the promise of receiving a full refund. It is now 2 months later and still no refund. We have contacted the police. The detective told us that this is not something the state attorney wants them to pursue but called Mr. Battersby anyway. Mr. Battersby told the Detective that this was a mistake and he would make sure the refund was processed. That was 1 month ago. DANNY BATTERSBY IS A CROOK. DO NOT BUY ANYTHING FROM DLB FLOORING.
12/10/2009
Unfortunately, I have had the same HORRIBLE experience with this company. I waited 2 months for the flooring to be delivered after paying over $7000. Excuses began to pile up and NO wood flooring as promised.
1 year later I still dont have the wood flooring and this one man shop still preys on people paying him upfront for the perfect flooring and then keeping their hard earned money knowing there's not much they will do. It is difficult to see this happen, but dishonest business persons will do what they have to do in bad economic conditions. Pay a little more and be guaranteed to get your wood flooring.
If you still dont believe me, please go down to Orango County Courthouse and look up lawsuits on this company and you will find several where he has lost.
PLEASE DONT BECOME A VICTIM OF THIS COMPANY. THERE ARE MANY, MANY MORE REPUTABLE COMPANIES OUT THERE WILLING TO WORK HARD FOR YOU, THE CUSTOMER.
09/05/2008
This place is a "rip off" , Very unprofessional . Not organized either. Poor service ..Very over charged .The owner (I think) was talking on his phone the entire time i was in there . You get better service and prices at Home Depot
Details
Phone: (407) 709-0131
Address: 3118 Corrine Dr, Orlando, FL 32803
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