More Info
- Extra Phones
Phone: (212) 831-7189
Phone: (212) 831-7149
- Payment method
- no credit cards
- Neighborhoods
- Upper Manhattan, Upper East Side
- Other Links
http://www.francesstewartagency.com
- Category
Reviews
04/29/2018
BEWARE: This experience made my journey as a 2nd time mom much worse. Agency just cares about putting someone/ ANYONE in your home and getting paid. If anthing goes wrong they treat you like garbage. ALL OF THIS VIDEO RECORDED.
I hired two different nuses through the agency. I was told that I was only allowed to meet one nurse at time and could not interview multiple. The first had a limp during the interview and I specifically asked if there was any reason she would not be able to go safety up and down the stairs in our duplex. She assured us it would be fine. However we quickly learned she was a danger to herself and our baby and could barely navigate stairs or walk on level ground with the baby. When I bought this up to the agency, David scolded me and was extremely rude and unprofessional. Eventually he relented when he saw her in person after a week and she admitted that she was witholding a knee problem and it was a liability to his company.
They sent me a 2nd nurse and I had major concerns from the interview but David told me she was loved by many families and I should give her a try. This woman was nothing short of a lunatic. She argued with me and my husband about everything we asked her to do. She would laugh at us and walk away as we were speaking to her. She asked for 3 hour breaks and then 4 hours but would not use them to get any rest. She would leave the home for social engagements but complained as soon as she got back that she was tired. Once she admitted she was using the break to go home to host a party and then come back to take care of our child. Then she called 30 mins before she was to return and told us she needed 2 hours more. And we were paying her for a live in position 5 days a week. Her behavior was so rude and abusive my husband had to have her removed from our home.
The agency did not care at ALL! In fact the crazy nurse told us David said just make sure to get the money before she left.
Details
Phone: (212) 439-9222
Address: 1220 Lexington Ave, New York, NY 10028
Website: http://www.francesstewartagency.com
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