Find a business

        Saved to Favorites

        (845) 782-1100CallVisit WebsiteVisit WebsiteMap & DirectionsDirections791 State Route 17mMonroe, NY 10950Write a ReviewWrite Review

        More Info

        General Info
        Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
        Extra Phones

        TollFree: (800) 670-4110

        Location
        Monroe Shopping Ctr
        Other Link

        http://www.trustcobank.com

        Categories
        Banks, ATM Locations, Investments, Mortgages
        Other Information

        Specialties: Checking Accounts, Home Mortgage Loans, Savings Accounts

        Provided by

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        ON
        Ollie N.

        09/01/2016

        Overall
        Expertise
        Location
        Professionalism

        Worst workers and the manager Lisa is nasty, rude and completely belligerent. There is a reason the bank is always empty. Terrible service. Chase right next door practically is great, nuce people working there also,

        Helpful(0)Flag
        JM
        Jj M.

        06/22/2016

        Overall
        Expertise
        Location
        Professionalism

        Worst customer service ever. Trustco banks in general are not known for customer service (Try getting a human on the phone at the 800 #) But the manager Lisa and the one lone male teller who is always there are obnoxious, rude, unprofessional and perhaps trying to make Trustco look bad. I'm not sure but i used them for 3 years for convience but have moved down the road to another bank with actual service and more than 1 teller and a better reputation.

        Helpful(0)Flag

        Details

        Phone: (845) 782-1100

        Address: 791 State Route 17m, Monroe, NY 10950

        Website: http://www.trustcobank.com

        People Also Viewed