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Yale Road Learning Center

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OPEN NOW
Today: 6:30 am - 6:30 pm
Years in Business icon
10 Years
in Business
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Accredited
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(901) 443-5366Call
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Map & DirectionsDirections4400 Yale RdMemphis, TN 38128Write a ReviewWrite Review

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BBB Rating
A+
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Neighborhoods
Frayser-Raleigh PD, Springhill Community Civic Club
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Yale Road Learning Center, LLC

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Reviews

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JB
Joseph B.
Edited: 08/27/2016
Overall
Expertise
Facility
Professionalism

Our son would come home snotty every day as if they weren't staying on top of things. The turnover is high as mentioned, they ran off the one or two that actually engaged my kid. We witnessed an argument between staff in front of the kids, an argument intense enough that they did not see us standing there. If you have issue with anything going on just suck up it as response is poor, I guess paying parents can kick rocks since they got those guaranteed vouchers coming in for the other kids. Our son used to cry when we pulled up and now he's happy to go to his new day care and we're happy to pay.

If you just need an address to for the gov't to send the voucher to while your child is covered by 4 walls and a roof while you go about your day, this is the place for you, otherwise keep looking.

AP
Anonymous P.

08/27/2016

Overall
Expertise
Facility
Professionalism

OMG THIS PLACE SUCKS!!!!!!!!!! My child was sick so much at this place. I spent more money on doctor bills 2 and 3 times a month than i did on the actual tuition. My child and co-worker has dealt with Impetigo not once but 2 to 3 times in 2 months. They tried to say my kid didn't get it from their facility my child has never had it before, and never got sick again once we left this place. i used 2 weeks of my vacation from my child being constantly sick at this place. PARENTS BEWARE!!!!!!! The turnover rate is very high and you will be lucky if your child has the same teacher for 6 months. I would send pics of the horrible impetigo my child endured but i do not to show my child's body on the Worldwide Web.

JO
J O.

07/13/2016

Overall
Expertise
Facility
Professionalism

My child attended this facility from October 2014 until July 2015. The women were nothing but kind and sweet to her. Her teachers kept her engaged and routinely sent me home with practice work to assist in preparing her for kindergarten, which she was more than prepared for. I did not have any issues with my daughter repeatedly coming home sick or with rashes as other parents have complained about. Now as to the high turnover rate, I know that the management team ran a tight ship, which anyone who owns a small business must, and as the saying goes one bad apple can ruin a bunch so why wait! I am not employed or related to anyone at the learning center. PS for those concerned with forms of payment..Why don't you all research how much it cost to run a daycare and think about how much you pay for that care, then divide that up by 5. Out of that children must be fed, rent paid, utilities, payroll, insurance, maintenance, equipment, etc. Remember vouchers aren't accepted everywhere

RJ
Ron J.

01/27/2016

Overall

The people who gives this place 5 stars is either an administrator, the owner and/or has never been at an actual professional grade childcare facility before. This place has a very high turnover/ termination rate, which usually means there is a lot of truth behind how the company treats their employees and their customers. The place doesn't have a good ventilation system and sanitation process, which can cause room for illness and plenty of odor (I'm was told by a customer that the kids have caught illnesses from each other a few times). The good news is that it's close to a fire station, so I'll give it a star. Please save your money and time.

VF
V. F.

12/28/2015

Overall

This is one of the best centers in 38128 with affordable rates and quality care. We stand on the foundation that everyone wants good care for their family but sometimes can't afford it. We have some if not the lowest rates around. Yale Road is a 3-star facility according to the Department Child Services. We take pride in our business, the families we serve, our staff and our facility. And only hire and retain the best. We want each and every family who walk thru our doors to feel like they belong here. We are highly organized and professional with over fifty years of combined early childhood experience between our administrative staff and our management. We take pride in keeping a very clean facility. People who we employ and keep on have proven time and time again they deserve to be a Yale Road member thru their work ethics, dependability, flexibility, knowledgable, professionalism and by their daily interactions with the children and families we serve. We have been open for over a year and have seen many not 12 employees come and go. You can't make them stay but you can hold them accountable for their actions. Only the ones who stay believe in themselves. The childcare industry is very demanding and challenging. In this line of work only the strong stays. Employees must be able to adhere to our policies and procedures ( employee handbook), actually show up for work, be punctual, be ready to work, be flexible from 6:30-6:30, be a team player. Most importantly, be able to educate our youth by following our curricula and keep our facility clean. Employees who are fly by night workers can't do those things mentioned above. They interview well, have great ideas but show little to no actions, once hired. Therefore, it they don't fit into Yale's program. They must move on. We have had some to quit, some to call-in repeatedly, be a no show when scheduled or think this is simply a baby sitting service that requires seating long periods of time, just to name a few. Yale is a center of learning through explorations, interactions, exposure with qualified, bonified hardworking educators who are lead by competent managers, leaders and an owner, who all collectively have a desire to bring up a generation of scholars. We have an open door policy and welcome the community to our facility to take a tour, ask questions, observe and to see it for yourself. Thank You!

The Owner

JD
Jordan D.

11/19/2015

Overall

I wouldn't suggest this daycare to anyone. Not only are they unprofessional but they are unorganized. Please do not be fooled by the warm welcomes and smiling faces. The turn over rate of employees is horrible. Their inability to keep a set team of staff members is deplorable. My son attended and within the first 6 months I had personally seen 12 employees come and go and having worked in the childcare field it is definitely not a good look to have gone through so many employees and have to meet a new teacher every other month. If you want what's best for your child/ren please go the consistent route. Kids need stability and consistency not a new person every month. It makes me wonder not about the employees but the management and why they can't seem to attain a dependable and consistent staff.

Details

Phone: (901) 443-5366

Address: 4400 Yale Rd, Memphis, TN 38128

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