Saved to Favorites

(901) 795-3600CallVisit WebsiteVisit WebsiteMap & DirectionsDirections6075 Poplar AveMemphis, TN 38119Write a ReviewWrite Review

More Info

Extra Phones

TollFree: (866) 291-8600

Location
Crescent Ctr
AKA

Keystone Healthcare Management

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
DM
Denise M.

06/28/2018

Overall
Expertise
Facility
Professionalism

Keystone Medical Billing Services is so unprofessional. My local hospital needs to change billing companies because they'll make more money. I was unemployed and tried to get the billing dept to work with me to make payments and the woman only gave me a fixed balance amount to pay by a certain deadline. I told her that at this time I can only make a small Minimum payment due to my unemployment, but she didn't care. I spoke with a Debra Hawkins and a Pam Boland through Keystone Medical Billing Services but they didn't care about helping me pay the bill. Lastly, I emailed the President...Glenn C. Adams and no response from him either. I guess he doesn't care either to help the hospital get paid. Overall, these people have bad business skills.
So, I said....well if you don't want to take the minimum that I can pay then you just won't get anything at all. Bad Business. You know companies don't get there money that way. You have to work with the customers. I think they were just unethical people because that's what the billing dept is supposed to do. There're suppose to work with you to make your payments.

Details

Phone: (901) 795-3600

Address: 6075 Poplar Ave, Memphis, TN 38119

Website: http://www.keystonehealthcare.com

People Also Viewed