Hot Wings Xpress

I dont know what just happened i called to price Hotwings never been there before and the lady who answered the phone told another lady to give me prices SOOOOOO RUDE!!!!!!!!!!

I've visited that location before and they have a lot a business, very courteous, and the food is also good. However, on this day 07/02/2011, I took my mother to this location and had a VERY BADD EXPERIENCE!!!! TAKING INTO CONSIDERATION THAT THERE WERE ONLY TO EMPLOYEES, I WAS UNDERSTANDING.MY MOTHER WANTED TO LEAVE & GO TO THE SHELBY DRIVE LOCATION, HOWEVER, I CONVINCED HER TO STAY. WE PLACED OUR ORDER AT THE COUNTER@11:37a.m. The family pack of 30wings for 24.99, a cheesecake2.75 & 2 Lg. Lemonade-3.58. They did have call in orders, however, "I KNOW THAT THEY JUST SIMPLY FORGOT OUR ORDER."THEY YOUNG MAN ASKED ME @12:25pm DID WE HAVE A CALL IN ORDER-THIS WAS MY CONFIRMATION OF THEM FORGETTING US, SO I ASKED FOR A COMPLIMENTARY LEMONADE& WHAT DID I DO THAT FOR!!THE YOUNG MAN TOLD ME NO & THEY HAD OTHER ORDERS. WE WATCHED PEOPLE COME IN & PLACED ORDERS. WE WERE THE LAST ONES TO LEAVE OUT. THEN I ASKED WHO WAS THE OWNER! WHAT I DO THAT FOR!THE OLDER LIL LADY WENT TO SAYING "MY DAUGHTER OWNS THIS & SHE WORKS FOR THE CORPORATE OFFICE @ FEDERAL EXPRESS & HER NAME IS JANICE.What did all that information have to do what the POOR CUSTOMER SERVICE!!!!!THIS WAS AN ARROGANT REMARK FROM HER MOTHER!!! THIS LOCATION NOW GETS A THUMBS DOWN FROM US!!!!!!!!