Smile Haven Family Dentistry

Absolutely the worst dentist office I have ever visited. I was very clear when set my appt what I wanted done. I verified cost and that had X-ray done within a month at another dentist. When I arrived they scheduled me for another X-ray even though I was told when made appt that was good enough. I told them that I still wanted my cleaning and no X-ray. They said they did not have enough time even though that was what I set appt for 1 month prior. Their computer system went down and they could not schedule another appt. They did not call that day or next day after I left a message for office manager. Finally 2 days later got and she told me that I have to get X-ray anyway. They just want to take money even when not necessary and waste over a month of someone’s time. Thankfully I found Nevada Dentistry and Braces. They got me in quickly and did not try and charge me for an X-ray that was not necessary. They did the procedure I had scheduled and finally feeling much better. If you are smart you will go to Nevada Dentistry and Braces unless want to waste time and money

The last time I was in a dentist chair before coming to see Dr Jason Hsieh at Smile Haven Family Dentistry on Eastern and Flamingo. I had to be sedated by IV because of fears and fobias of previous experiences with other dentists years ago.



However this last week on 2-3-09, I woke up with pain that I could not ignore and with no insurance got in my car and drove around and for some miracle found this wonderful dentist and his staff. When I went in, I was greeted by a very warm and friendly receptionist and office staff. The first thing I asked her was if they did sedation dentistry? I explained how I was terrified and phobic. She said, Oh I dont blame you at all. I know alot of people are afraid of dentists. You will be fine, you will see. I told her I only wanted to do a free consultation. It can't hurt just to talk to them.and find out what is going on. Dr. Hseih came in with his assistant and we discussed why I was there and how terrified I was. That the last time I was in a dentist chair I had to be sedated with an IV cuz I was all freaked out with the noise, possible pain I could feel and other concerns. He recommended we do an x ray and exam and told me you will not need to be sedated. Everything is very easy and you will not feel anything. We will not do anything unless we show you and discuss it with you beforehand, so you know what to expect. You will not have any suprises. You will be fine.



His assistant comes over and sets up for the x ray and explains how she will do the x ray and how the pieces will feel inside my mouth when she places them. She was not in a hurry, very slowly she calmly talked to me and walked me thru the X ray. No sedation, no panic attacks, It was over in 5 minutes. Very easy. She was terrific.Yay.



Dr. Hsieh comes in to discuss my x rays with me after dealing with another patient in between. He explains that he recommends a deep cleaning cuz I had alot of tartar in my gum line and it was causing me pain. However, the good news was....NOT A single Cavity by some miracle. How the heck I had no cavitives with all the plaque on my teeth and all the soda and sugar I drink and eat will cease to amaze me. Lucky girl.



No by some miracle, I felt completely relaxed and trusted him and his staff and I was a brave girl and I let them do the deep cleaning. His assistant numbed me with the gel and then he showed me all the stuff they were going to use on me and how it worked and what I would feel BEFORE they even began to do anything. I actually let this man shoot me inside my mouth with a needle 11x with novicane and I NEVER FELT ANY OF THEM! This is the girl who had to be sleep sedated last time...remember. Here I am awake, coherent and he is doing this and I am totally relaxed. He was gentle and kind and never in any rush to just get it done. Very happy. Great experience. Very Pleased. Shannon T.

I really hate going to the dentist, but I needed some work done and I was way over do for a cleaning. I've just recently moved out here so I had no idea who to see. I happened to pass this dental center by so I said to my self "let's hope they're fairly good". Well they are exceptional!!!!!!!!! Dr. Jason Hsieh is fantastic!!!! Very professional, yet very personable. His assistant Kathy is great too; as well as the rest of the staff. They will work with your insurance and also with personal payments. I couldn't be more pleased with the work I've had done and will continue to make this my place for all my dental needs.