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General Info
We offer guaranteed financing making it easy for anyone to get financed on the used car or used truck they want! Our finance department is on the lot, so you will have the benefit of instant approval. You can even apply online for a specific car. At the Car City, you will get financed for the car you want with no hassles.
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
At the Car City, we offer financing for everyone. Bad Credit? No Credit? Bankruptcy? Divorce? We can help. At Car City, your job is your credit. Visit one of our convenient locations today and drive home in your next car.
Brands
Used Cars
Payment method
debit, check, cash, all major credit cards, financing available
Location
28th St. & Burlingame in Grand Rapids
Categories

Reviews

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JL
Jessica L.

03/07/2017

Overall
Expertise
Professionalism
Selection

I wasn't too pleased with the cars that they had on their lot. They showed me the website and informed me they could get any car (from their other lots) that I wanted delivered to Lansing for me. I found a HHR that I fell in love with and they got it for me the next business day. I came in 30 minutes before they closed, they allowed me to sign for the car and take it home (a process that normally takes an hour). Steve was amazing! He made all this possible for me and took my fears of buying a car away. I am so pleased with the service that they provided. Thank you Steve and Car City!

BM
Butch M.

07/09/2015

Overall

Predatory lending at its finest. The attorney General should look into this place. Dont believe the fake reviews.

AD
Aj D.

06/17/2014

Overall

Second vehicle I have leased from Car City Lansing from Jim Lowry and crew - they have always tried to get me exactly what I needed to meet my needs and get me on the road. Give them a try if you need to go through a program like Car City to purchase a vehicle.

derek.hurd.161

06/10/2014

Overall
sales rep

Been haven lots of problem with car an car city has been on it everytime very friendly an helpful no complaints here recommend everybody go to carcity

brandy.j.crater

04/19/2014

Overall
great people no pressure

We got a truck from here and we looked around and we had a great time and didnt have to wait long. We are very happy with this place.

james.cain.d

05/03/2013

Overall

John and aaron both were professional and so helpfull. They answered all of my questions and made sure i understood everything. Overall they made the whole experience easy and pleasant and approval comes fast i would highly reccomend them!!!!!

Overall

I bought a Envoy from here 6 months ago Ive had nothing but problems with it since i drove it off the lot now the engine is blown!! These people SCREW you DONT buy from!!!!!

claimed iconBusiness Response05/01/2013

Sondra, I am sorry you have been having problems with your vehicle. We do everything we can to ensure we sell a quality vehicle and we include our warranty to back that up. Please contact me so I can review what went wrong with your vehicle and so I can make things right. My direct number is 616-249-2000 x341. Again I am sorry you have been having problems. Sincerely, Brandon Baker

This listing has been claimed by a business representative.
jmcclure

11/29/2012

Overall
John and Aaron did what it too...

John and Aaron did what it took to get the purchase done. They answered all questions with complete answers and explained every step on the purchase agreement so I wouldn't have any surprizes later. Thank you!

amac2012

11/08/2012

Overall
With so many used car places o...

With so many used car places out there it's hard to know where to start. I decided to stay local and am very excited that I did. From the moment I got to Car City til the time I completed the purchase of my "new to me" car, Aaron and Jim were extremely helpful. They made every step along the way very clear to me so there were no surprises. Any and all questions were welcome as well as answered. Many, many thanks to the "Gentlemen" at Car City.

CC
Christie C.

09/25/2012

Overall
Return Customers Rave!

My husband and I came back to Car City for a second time, because of the rapport Aaron has built with us over the past couple years. Again, we were not disappointed! Aaron was great as always, and John truly accommodated our needs. Thank you!!!

CN
Curtis N.

08/01/2012

Overall
John and Aaron made buying a c...

John and Aaron made buying a car easy as saying 1, 2, 3!!! Seriously I enjoyed the customer service the friendly smiles and all the up front information that guided me into successfully buying the car i needed!!! Two thumbs and big toes up to John Aaron and the whole Car City Staff!

blopez74

08/01/2012

Overall
My experience at Car City was ...

My experience at Car City was wonderful. John was understanding about my situation and my credit. He made everything easy and understandable. There wasn't any hidden fees, John was straight forward with me. The staff there was also very helpful and explained everything in detail. Thanks again!!

connorsmsu

07/31/2012

Overall
John & Aaron, we want to thank...

John & Aaron, we want to thank you for the good service and workin with us. The Blazer is Sweet!!!!!!

Overall
John and Aaron were so helpful...

John and Aaron were so helpful! thanks guys for getting me into a car that I love!

tazzy36

06/18/2012

Overall
This was the first time I have...

This was the first time I have purchased a vehicle on my own. The team, John, Aaron and Jim were A-W-E-S-O-M-E!!!!! John greeted us outside, told me to look over some vehicles and if I found something I wanted to join him inside. Not the typical business where fifteen people swoop down on you and want the sale. Found a few cars, talked to John and he got me financed. Filled out my paperwork with Aaron and Jim brought us the cars to test drive. Great experience and will definately do business there again!!! Highly recommend this business to everyone.



p.s. Sorry for tossing the pen at you Aaron!! LOL

leanal

05/31/2012

Overall
my experience at car city was ...

my experience at car city was an execting

,adventure,filled with challenges,i will not forget.

good challenges mind you, fun adventure,

i choose a car though i liked it,took it home,

brought it back the next day ,swaped it out for

the one i really wanted ,NO PROBLEM they said.

( the car city team) AARON and JOHN

Im really happy with (2005 RED SUNFIRE) .it was a GREAT EXPERIENCE with car city .THEY were really patient with me

a BIG THANKYOU to aaron and john so nice and polite

during this time with me THANKYOU THANK YOU

docgreene16

04/19/2012

Overall
I initialy found out I had to ...

I initialy found out I had to pay over high retail for my Jeep ($2,000.00). Later after selling me te extended warranty, I was informed that each time I brought it in would cost me $100 deductible (it was never mentioned unitl contract signing). Before I ever made it off the freeway my first trouble light came on, among a couple other problems, (transmission problem became evident after the weekend) I was dissapointed. So when I tried to take John Savino (General Manager, Lansing) up on his 3 day money back guarentee, HE REFUSED. NEVER believe what they tell you! Car City Lansing will lie and mislead you, they will not honor anything they say post-sale. Stay Away!!!!

Details

Phone: (517) 887-8888

Address: 6540 S Cedar St, Lansing, MI 48911

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