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Reviews
09/19/2022
Very pleased with the whole purchase and follow up a couple days later, when I had to learn all the bells and whistles the RDX has.
11/12/2020
Steve Matz did a great job taking care of me and my RDX! He stepped right up to help me and kept me posted about what needed to be done to my vehicle. He went above and beyond! Thanks Steve!
11/20/2019
Took my Honda fit there to get a new axle. Courtney was the one who scheduled the appointment and was very helpful and nice. When I took it I was greeted by Steve. He was very welcoming and helpful. We found out that the brake lines needed to be replaced. They had to order the parts and I had to come back the next day. They next day came and they were again very welcoming and helpful. I do like the fact that the mechanic, (Brian) had posted a video that I could see the repair. Thanks again for taking care of me.
04/18/2018
Fantastic people in their service department. They always go above and beyond in their attention to detail. They provide a loaner that gives me a chance to test drive the newer models. During my last visit, I accidentally left my briefcase in the backseat and the service people tracked down the customer who had the loaner the following day and retrieved if for me. Outstanding customer service is all I can say.
10/13/2017
I have been using Harper Service for almost ten years and have been completely satisfied. After working with them for so long I know I can trust them to do a good job. I highly recommend their service department for any of your car care needs.
09/01/2017
As usual, good service from Harper Acura. I waited in the customer lounge while they did an oil change, safety inspection with report and a wash job. Beautiful new showroom, lounge and everything else.
09/09/2015
The customer service at this dealership is unmatched. Ray in the service dept ensures you are taken care of. He is the reason I go back there. Everyone is friendly and pleasant to talk to. Just a great place overall.
Details
Phone: (865) 691-5551
Address: 9739 Kingston Pike, Knoxville, TN 37922
Website: http://www.harperacura.net
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