Prestige Auto

Avoid this business. They sold me a car that needed $12,000 in repairs. Nugzari sold me a car and lied about it not being in an accident. BMW of Marlton found all of the damage. It was in a front end collision & the damage was so severe that the engine was pushed into the firewall. The hvac distribution box (complicated plastic box that controls all of the vents) was shattered & a new one had to be ordered from BMW in Germany for $3,200, the engine had to be dropped $7,500, and the firewall had to be cut out and a new one welded in because the new hvac box wouldn’t fit because the firewall was cracked and deformed. Bruce (general manager) told me they would just pick it up, but not tell me how they would fix it. I recorded every phone call, because Nugzari said they wouldn’t honor their word. They refused to guarantee anything in writing, so I had to let BMW fix it.
Bruce and Gene even sent a cheap tow truck to BMW Marlton to drag the car to their crooked Prestige Auto Repair business or to a chop shop. They wouldn’t even send an email that they were going to collect the car and fix it. They could‘ve just stolen it. A BMW 328i convertible is so low to the ground that it must have a flat bed because the rear bumper would have to be replaced from scraping the roads from Marlton NJ through Philadelphia. Luckily, I left instructions at BMW to not release the car without my permission. I was waiting for a written statement that they would assume care of the car and fix it properly. No letter was ever provided, and they wouldn’t answer my calls. Prestige even blew off the PA State Attorney General’s office for mediation.
They caused me incredible pain and suffering. I was financially wiped out, and couldn’t even afford to sue. My only hope is that I can warn others, so that they don’t have to go through the hellish ordeal I had to endure. There are thousands of other places you can go to get a car.