Richland Creek Animal Clinic

They are a life-saver! Very professional and with Corvid-19 safety in mind. I brought my cat "LuLu" in because she was very sick and was going downhill very fast. The worked her in and within hours she was back to her self again. Provided total procedures with meds and follow-up. Professional

Absolute worst Vet experience I've ever had. Let me start by saying that the Doctor and the Vet Tech that assisted it were nice and informative for the most part, but the overall experience was lacking severely.

Two days ago a pitbull was wondering around the yard, so long story short I lured her into the backyard to see if she was ok. She had two white fungus or scarring spots on her nose. Her nipples were leaking a little and she was slightly bloated. We couldn't tell if it was pregnancy or malnutrition. She also had severely ingrown nails.

We walked in at 10:45 am. We didn't leave until almost 1pm. 90% of that was spent in the waiting room and we were only number 4 in line when we arrived. The other 3 were very simple, casual check ups. When we finally got to the triage room it seemed to me that the Vet Tech was either more informed or more willing to give free information than the Doctor was. They had no idea what the spots were, or could tell me anything else about her condition. They couldn't even tell if she was pregnant or not. Then they quoted me several hundred dollars on skin scrapes, xrays, antibiotics and several other things that COULD work, and not wanting to really give me a professional opinion on which was more likely,

I had an idea and asked myself, so I asked her if I could buy simple over the counter antifungal and try it to save money before going through all the expensive tests. She begrudgingly admitted that it wouldn't harm her to try and if she had a fungal infection, it would cure it.

To top it all off at the end of the visit it took 15 minutes, just for the women behind the desk to stop socializing long enough to process our payment and fill our simple antibiotic prescription. That was fairly overly priced.

All in all, we left the office more than 3 hours of our life gone, $100 less money and absolutely no more knowledge of this poor dog's condition than when we got there. Would not recommend at all.

Everyone needs to know that this office is greedy and not really interested in the pets and their owners.

With the Pet Med Mobile, which we have used for a few years, I would have thought differently until what just happened to us!

Please be advised, if for some reason you need to order something as simple as a flea and tick medicine for your dog, thru a service like 800-Pet-Meds, this clinic will refuse to work with you to get it done.

The front desk person I spoke with was very rude and seemed to find my trouble funny.

Be advised, while you are trying to take care of your pet, this clinic is not really there for you.

I just returned from Richland Creek and wanted to write a review for those of you that might be looking for a Vet. I have a 9 year old mixed cat that is my best friend. I would pay anything for her health and happiness for all that she brings to my life. With that being said...

First off, I took her to the Cat Clinic for eight years, paying higher prices and for someone who specializes in cats. I thought I was getting what I was paying for, but after several visits with no results, I actually had to diagnose my cat with the same symptoms that I'd take to Cat Clinic for help with. My cat was in pain for over a year due to Stryuvite crystals in her urine that could have been found with a simple urine test that was never suggested. Since leaving I have heard of other stories, including people who have lost their fuzzy friends there, please never go there.

Richland Creek was my choice after much deliberation for Sadie's check up as well as her first dental cleaning. I'd heard they had good prices and were quality people. Upon getting her home, some 12 hours later my cat couldn't stand up. This went on for 24 hours and the next 48 hours had me worried I was going to lose her. All she did was lay around like a rag doll, essentially lifeless.

I took her back to the vet out of worry three days later. I hadn't seen her drink much water, or use the box much. They gave her a shot of steroids and also some IV fluids to help her be more hydrated. I took her home and things improved, except for the little scab where they stuck the IV needle in, on the back of her neck. This scab, opened up several days later and fearing an abscess I took her in. The told me it was a heat spot, and I have to disagree. My cat has never had a heat spot, is indoor and the wound is exactly where they stuck her. They shaved her neck area, and trimmed her claws along with two shots. The total for this was 90.00.. They charged me 15.00 to trim her nails, and 5.00 just to write a prescription for new food. The meds were 50.00 along with the 20.00 visit.

I'm a firefighter by trade, not rich by any means and really felt taken advantage of. I don't think that they money saved is significant and I also have to question the level of care. I just want a Vet that has integrity and who also understands that money doesn't grow on trees. I won't be taking Sadie back to Richland Creek, and once again find myself looking for someone who not only understands their owners, but more importantly is just a solid Vet.

I hope this helps with your decision for your pets.

The were very helpful in getting me an alternate way to give my dog his meds. I have no problem with them except they don't take checks and I had to go get cash. I do not have a debit card and did not want to use credit. Next time I take cash with me.

We took our Great Dane, Serenity, in to have her tail docked. The first time we asked what the price was going to be they said $140. Then they said it would between $220 and $400 on the next visit. We finally agreed to let them do the surgery because it had to be done and we thought they were a good business. After the surgery was done we took her home. We noticed that the stitches did not look normal with big gaps of skin between the each stitch; but we thought they knew best. A few days later all of her stitches were out and we could see all the way to her tail bone. We went back to the vet and told them what happen. They asked if her "E Collar" had been left on. We said we left it off only when she was with us and she could not get to her tail. They told us that it was our fault the stitches came out because the collar was off and she must have pulled the stitches out when we were not looking. I told them they was not the case, but they would not listen. They said we had to pay for the surgery again, another 220 to 400 dollars. We refused and finally they agreed to fix it for $125. They stitched again. We stayed with her and made her wear the ECollar full time so that nothing would happen. My husband also took the day off of work to make sure nothing happened and stayed with her full time. By the end of the day within 24 hours of getting new stitches put in her tail, all the stitches were out again. But we noticed something different then before. There was a second layer of inner stitches, which did not come out. Last time the stitches started to come out you could see all the way into her tail, no second layer of inner stitches. We took her to the emergency vet because the other vets office was closed and her tail was bleeding. They informed me that it did not look like the tail was docked correctly. There is suppose to be at least 1 to 3 inches of skin passed the tail bone so that when stitched it does not cause strain on the stitches. They said this might have been the reason the stitches came out. We also asked about the second layer of inner stitches and they said that should always be there which was not the first time. They said that if everything we were saying was true and the way it looked they would seek compensation because it was not done correctly. So we paid the emergency vet to fix what they messed up and did not have a problem after that. We got a dog babysitter to stay with her full time for 2 weeks just to be on the safe side. We called Richland Creek back told them or problem and they said they would not pay us back that no surgery was guaranteed. I understand that if something unforeseen happens that is not guaranteed, but if they mess up the surgery they should have to pay use back. It is not fair that they are allowed to get away with doing a surgery wrong and then not having to fix the problem. It is not just about the money and they we ended up spending $600 dollars instead of the original $140 they quoted us at, it is principle. They should not be allowed to treat people like this and I will do everything to have the matter resolved. I don't want other people to have to go through what I had to go through. Dont let this happen to your pet or you. I have now hear from other vets that they have to fix problems that Richland Creek causes all the time.