Sposabella

I bought my dress here and was ecstatic. I was concerned about the neckline though, it seemed low and I am pretty busty (34 H). We mentioned we were concerned about the height of the dress, but the sales person assured us that a larger size would give the correct amount of coverage. We asked if she was sure, she said she was positive. However, she was wrong. And she never once mentioned that I could request a custom bodice that was higher so I would not be less than half an inch away from a wardrobe malfunction -- I found that out from another vendor later.



When it came in, I cried. It was so low, it was terrible. They said that they could fix it, so I paid my $300 for alterations and waited.

Tried my dress on for the second time -- IT WAS WORSE!!!



I asked why they hadn't offered me the option to customize the dress. They said we must have, we offer it to everyone. They never offered it to me. I explained to the manager that we were assured that the dress would be high enough, and she wouldn't listen.



After explaining our options for alterations - ranging between $300 and $1200, all resulting in a patchwork attempt to cover my chest, we decided it wasn't worth the money for a fix that wasn't guaranteed. Especially since they argued with us and blamed us for the mistake. If they had just offered the option to have the bodice customized, I would have had my dream dress. Instead, 3 WEEKS BEFORE MY WEDDING, I had to go shopping for a new dress.



Between the awful customer service, the complete lack of knowledge about dresses and what designers offer, and the rudeness with which we were treated, I would not even recommend this place to my worst enemy. The whole experience was horrific.

This store is terrible. They were really nice while I was trying on dresses but after I paid for the dress they were no longer helpful. They were very rude every time I called to find out if my dress was in yet, as it had been 6 months and I still didn't have the dress. I waited 8 months for the dress to "come in" when I was told at the time of ordering it would take 4-6 months. I ordered a size 6 and when I picked up the dress it was a size 8. When I questioned this I was told that the designer changed their sizes and the measurements for the old 6 were now an 8 so I needed an 8.



I had the dress altered at another location that sells the same designer and the seamstress asked where I had the alterations started. When I told her the dress hadn't been worked on yet that it was new she showed me several places that the dress had been altered already. She also said that the designer had not changed sizing.



I would NEVER recommend sposabella to anyone!

I am a bride who lives in Virginia and am having my wedding back home where my family is but I must say I am not so happy with the bridal shop. I think it is really pretty and clean inside but I don't like the way I was talked to by a couple people. Eve is the best they have in that store so if you choose to go there ask for her but the down side is that she is only there on weekends so you have to deal with the other people too. That I didn't know until I went through with the purchase of my wedding dress which I am in love with!! What I wasn't in love with was the fact that I changed my fitting arrangements and drove 6 hours and was cancelled on the day of my fitting. I obviously flipped out and they had opened the store the next morning for me to get fitted. I would also like to throw in that their seamstress is AMAING! So that all worked out but..NOW my bridesmaid dresses came back the wrong color. NOT HAPPY AT ALL!!! I must say there is too much work to do all the other bridal stuff and deal with this crap every time I go to the store. Now instead of light purple dresses I have pink dresses with a slight color of purple. I don't even know what color to call it..I am disguisted at this point. The only thing that could make up for their screw up is to get all new bridesmaid dresses sent out and fixed up before my wedding in two weeks and I don't see them going the distance if you know what I mean. Avoid this place at all cost!!!

I was wow'd by Sposabella. First, it a beautiful shop. The lighting, decor, arrangement, and first glance of the gorgeous dresses displayed in the showroom...all made me feel like I had definitely walked into the bridal shop of my dreams. It was the first place that i had gone, and i thought, "well if i am going to get an amazing gown, it will probably HAVE to be in a place like this." I had an appointment, ladies please - you cant seriously expect to wedding dress shop without an appointment, even i knew this and it was my first time in the arena. Roberta was on time and ready to hunt down every dress in that store that fit my every desire.....and also gave me a chance to try on some dresses that were out of my comfort zone, just for fun and couriosity's sake. After trying on just about every dress they had, with Roberta's dutiful assistance in helping me get in and out of them, i walked out of the store very excited about the possibilities. I then scheduled a handful of appointments over the next couple months with other bridal salons, both in feasterville and philadelphia, just to be sure of what is out there. I can't say that the appointments at the other places were bad, or that i regret making them - i wanted to make sure i wasn't missing anything - but they were PALE in comparison to that which is Sposabella. I had appointments, so the people at the shops were expecting me....but there was nowhere near the effort that Roberta put in to find every dress that met my stats. And unfortunately, when a few asked me to try on dresses that didnt fit my qualifications, i ended up getting frustrated because they just werent nearly as pretty or meeting the quality of those at sposabella. Roberta could have brought any dress in that store for me to try on, and i would have jumped into it....they were just sooooo pretty, classy and well constructed that i WANTED to try them ALL on!! Where at the other places, i borderline thought they were joking with some of the stuff they suggested. Which brings me to another point....many places had their dresses in giant plastic bags....that were falling apart, or the hangers were breaking, and! i was lugging those heavy suckkers into the dressing room just as much, if not MORE than the person that was supposed to be helping me. Which brings me to point three....not one person put the effort into getting me in and out of dresses like Roberta did. Sounds silly, but its actually not an easy job...the dresses are heavy and some are large and and and.....just trust me you need help, otherwise you will end up sweaty, tired and frustrated. Point four is the "baby, honey, sweetheart" routine - i get that it supposed to make you feel like you're being pampered or something, but for me, it didnt, it was annoying, and EVERY dress shop other than Sposabella fell into it at one point or another. It made me feel like i was being bullsh!tted, to be brutally honest. I am a grown adult, looking for the wedding dress of MY dreams....its going to be my decision and no amount of "oh honey, sweetheart look at you" is going to sway my decision. Roberta was nothing like that, she was sweet and polite, but gosh she didnt fall all over me. I respect that in a bridal shop....its not cold, its professional - and i wish the other places would realize that. After checking out everything else, i went right back to Sposabella....and bought my dress......and ladies and gentlemen.....it is GORGEOUS, its DIFFERENT than everything else that is out there, its made out of QUALITY material.......i feel COUTURE in it....and best yet? Its one of the LEAST EXPENSIVE dresses i tried on.....out of all of them in any store. SO that basically it about Sposabella, they are top notch, professional, offer dresses with realistic price tags......that are breathtaking both in looks and construction. I highly recommend.......