Red Robin Gourmet Burgers

Came in with my friend I havnt seen in a long time. I got sat quickly. We had a server Rudy. He was alright service. Never picked up any dirty plates from anyone at the table.

The food is good, but the service was not so great on our last visit. We had a party of 12, did the "heads up" (called in an hour in advance to tell them we would be there in an hour), and still had to wait 20 minutes even though we arrived when we said we would. It's a big place; they should've been able to have a table for 12 prepped in an hour! Our waiter split our ticket--"so the kitchen won't get slammed"--which meant that half our party was done eating before the other half even got food--not good especially when you have a couple of 5-year-olds.They seem better with a party of one or two; we had no problems when just two of us went in for dinner on a weeknight.