Denver Regenerative Medicine

Customer service was great until the recieved my 6500.00. Then it went down fast. I had the procedure done on my right hip 3 months ago. I was told it's 100% success rate. Maybe I should have clarified that. 100% successful at getting my money? Or what. I am in as much pain now as the day I walked in. Trying to talk to a doctor about it has proven to be impossible. GOOD LUCK

I went in for a consultation (which was free) on December 31st and made appointments to have the service done on one knee. They charge a non-refundable $200.00 fee to hold your appointment slot with the doctor. After I arrived home I got a voice mail from the representative who had sat down to go over the payments with me, stating that she made an error in her calculation that was stated to me for the second and third payments. I cancelled the appointments and asked for the $200.00 back even though they specified it was non-refundable. I did not make the error, and they made no attempt to change the payments from 3 to 4 in order to spread out the increase of $1,000.00, and since I would not be seeing the doctor after cancelling, why do they need to keep the $200.00 in order to hold my appointment slot??? Do not give any money up front unless you are ABSOLUTELY CERTAIN that you will be coming for the service. A few days later the doctor called to apologize for the mix-up and offered a discount for the procedure. I'm happy with that and plan on having the procedure done next week. (Update 01/19/2016) I had the procedure done on both knees on 01/14/16 and I am at work today after the MLK holiday. The only pain during the procedure process was the anesthetic had a burning sensation to it that was uncomfortable. The procedure itself went amazingly well and Dr. Michael Cantor is a pro! I had one day of pain, one day of discomfort, and then I was fine. No knee braces, taking off 4 to 6 weeks of work or using crutches like the other clinics I checked into required. I am changing my rating to a 5 star! God bless you Dr. Cantor!!!