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12/07/2017
Awful! Contracted through home warranty. Basically called me a liar regarding paperwork and he could not find issue. Made something up so warranty wouldn't cover it. Called my own company and fixed it no charge and was surprised we were without heat for 6 weeks! Don't use them!
09/20/2016
Called with an AC issue. Received a quick response. Came out as quickly as anyone could expect (considering there are higher case emergencies). Once, he looked at the unit he new exactly the problem and fixed it. have not had a problem since. would recommend him to anyone.
07/06/2016
Very poor customer service. Appointment set up through home warranty. No call no show 5 days in a row. Never gave a time or window. Everyday confirmed he was coming we would wait all day then he never showed up and wouldn't respond to text messages or calls. One time we were assured at 7pm that he was still coming yet still never showed. We have young children in 100 degree heat....if he couldn't make it we would have just called someone else. Instead we lost days of work and sat in a sweltering house for fear he would finally show and we wouldn't be home. After over a week of suffering I'm moving on to someone else.
Details
Phone: (404) 399-3701
Address: 4627 Pigeon Island Dr, Decatur, GA 30035
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