Miel Patisserie & Cafe

As if the average 2.5 rating doesn't say enough. Miel patisserie is an embarrassing excuse of an establishment. Pathetic Customer service is an understatement. Incompetent owners. Honest employees admit that owners are negligent, scam artists. Each person associated with the business has a different story. Trying to book my wedding favors months in advance proved difficult as I was told at the door from the employee that the store would lose my order if it was placed early. So I waited a month before my wedding to place my order and get the pricing. Multiple phone conversations took place with multiple people that worked in the store. One quoting one price, and the next, quoting another. Some employees and the owners husband claimed their was a special I would receive with my order. The owner, being the savvy business woman that she is, waited until 2 wks before my wedding to claim this was not true or possible and implied that I was "begging for a deal". I am not the sort of person that asks for handout, let alone expects them.

However, I am the sort of person that expects what they were promised. The owner assured me that she could not "do anything." My experience was horrid, I would never step foot in that place again.

Miel made our wedding cake last year. A three tier cake, each tier was a different flavor: top - devil's food w/ a peanut butter mousse, middle - pumpkin genoise laced w/ vanilla syrup and brandied apples (this went w/ our fall theme), bottom - choc chip pound cake w/ dark choc mousse. It was absolutely moist & delicious!! We had so many compliments on how fabulous the cake was that this year for our anniversary we are ordering a mini version. Willard, the General Manager, was wonderful to work with. He told us let our imagination run wild, he would make whatever flavor combinations/ design we could come up with and he delivered on that promise.