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jmmiles

10/10/2013

Overall
slow service/disgraceful owner

This place was horrendous. Sadly, the food was decent but it took 20 minutes to get a beer, if the waitress remembered... My husband and I were enjoying our visit and figured that because we were on vacation, we didn't mind if the drinks came slow. Then, as we were headed to our dinner reservation, we put our credit card in the bill, the waitress took it, and then she informs us that she 'lost it.' We figured we'd be patient and give her a few minutes to find it...but instead she proceeded to serve other customers. It then took us ten minutes to get a manager to stop watching a TV screen to help...they were all rude but did carry on with minor assistance. That was when we met the owner. The owner of this place is an arrogant, rude, and disgraceful person. He 'found' our card on the floor (but surprisingly came out of a sketchy back room?!?!), then blamed us for placing the card on the floor, refused to comp our drinks, and verbally threatened my husband. I'm all for people making mistakes--but the people in this bar are too full of themselves to even apologize. It was a sickening display of humanity and service. I have many friends and customers in Charlotte and will NEVER recommend this place. Don't waste your time...or for the matter, your credit cards. They apparently don't care about customers.

Details

Phone: (704) 358-3788

Address: 214 n church street, charlotte, NC 28202

More Info

50 Sandwiches ~ 50 Draft Beers

General Info
What do you get when you add 50 different sandwiches and 50 draft beers? You get Dillinger's Tap Room which is 100-percent delicious and fabulous! With a stunning décor that is rustic, comfortable, inviting and perfect for sharing meals or drinks with friends and family, this amazing venue is just about perfect for lunch, dinner or late night drinks and munchies, any day of the week. Head over to catch the big Sunday football game on any of their 20 TVs, or take the family for an outstanding meal; friendly service, a diverse menu and a fantastic time is just waiting for you. Another great choice is to head over on Friday night and enjoy live music and penny drafts, but, whenever you go, be sure to check out their colossal lineup of stuffed hand-helds; each of their tasty sandwiches is made from only the best and highest quality ingredients so they're delicious beyond compare! Choose a traditional favorite like the Ruben or choose outside the box and nosh on the Rib Robbery which is topped with grilled rib meat, pickles and more, or choose Wilbur's Hawaiian Chicken with grilled chicken, pineapple and other tasty toppings. Not a sandwich person? Don't worry; the diverse menu also has plenty of burgers, pizzas, salads and appetizers, not to mention some of the best wings in the city. So the next time you're craving an amazing meal in a fantastic venue, check out Dillinger's Tap Room where the food, fun, and frosty beers never stop!
Services/Products
What do you get when you add 50 different sandwiches and 50 draft beers? You get Dillinger's Tap Room which is 100-percent delicious and fabulous! With a stunning decor that is rustic, comfortable, inviting and perfect for sharing meals or drinks with friends and family, this amazing venue is just about perfect for lunch, dinner or late night drinks and munchies, any day of the week. Head over to catch the big Sunday football game on any of their 20 TVs, or take the family for an outstanding meal; friendly service, a diverse menu and a fantastic time is just waiting for you. Another great choice is to head over on Friday night and enjoy live music and penny drafts, but, whenever you go, be sure to check out their colossal lineup of stuffed hand-helds; each of their tasty sandwiches is made from only the best and highest quality ingredients so they're delicious beyond compare! Choose a traditional favorite like the Ruben or choose outside the box and nosh on the Rib Robbery which is topped with grilled rib meat, pickles and more, or choose Wilbur's Hawaiian Chicken with grilled chicken, pineapple and other tasty toppings. Not a sandwich person? Don't worry; the diverse menu also has plenty of burgers, pizzas, salads and appetizers, not to mention some of the best wings in the city. So the next time you're craving an amazing meal in a fantastic venue, check out Dillinger's Tap Room where the food, fun, and frosty beers never stop! WE ARE OPEN UNTIL 2 AM
Payment method
all major credit cards, debit
Location
Corner of 6th and Church StreetAcross from Discovery PlaceFree Parking above the Restaurant with In-Store Validation
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