House Of Time

House of time is a disaster. Our grandfather clock had stopped working. It was purchased there as a wedding gift some 20 years earlier. In the past when this happened every 3 to 4 years, a gentleman from Glen Burnie would come to our home and clean it, thus returning it to perfect working order. It's accuracy approached that of a modern quartz watch. When the same thing happened this time, we found that that fellow had retired so we decided to call on The House of Time. We were told since the clock was over 20 years old, it would require a thorough cleaning which would take up to six weeks and cost over $600. This sounded reasonable so we agreed. Time passed and we started calling them. Three months had passed, and they told us that something was wrong with it and it needed to be worked on. No calls. We called again two weeks later and were assured the clock had been running well and a delivery appointment was set. From the outset, the clock was running slow, losing 4 minutes per day! Additionally, only one of three chime selections worked. ARE THESE PEOPLE FOR REAL?? Will call them (the day after Christmas) and keep you posted. I will not keep a critical review if they make good on their errors. If not, they will be pursued until complete restitution is made.