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        General Info
        Visit your local Pep Boys Auto Service & Tire Center on 6515 Baltimore National P. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
        Email
        Services/Products
        Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
        Brands
        AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
        Payment method
        amex, cash, check, diners club, discover, master card, visa
        Neighborhood
        Catonsville
        Associations
        AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
        Other Links

        http://PepBoys.com

        https://www.pepboys.com/appointment

        Categories
        Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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        Reviews

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        statman

        07/09/2014

        Overall
        could have been worse

        Came in and there was nobody to help me but the guy in service David. The store was a mess and it seemed like it nobody cared about it. I was told by Steve to take my purchase to service to ring out. He helped me and was very nice. Steve blew me off. This should be 1 star but thanks to David i will come back just for his service

        Helpful(0)Flag
        kylea77

        07/08/2014

        Overall
        Excellent experience

        Needed a oil change and air filter and decided to give Pep Boys a shot. The service manager David Lewis got me in and out. He was extremely polite and professional. Definitely going there from now on

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        casheeka

        07/09/2013

        Overall
        bad service rude workers

        Had them put parts into truck the motor and regulator, they overcharged me 400. Never got a call saying it was ready. Got there and they put in bad motor, kept truck 3 days. Truck covered in grease on carpet, drivers door panel not screwed on scratched the hood terrible,dented the door, dissarmed the alarm. When i asked for them to fix it they were rude and said not my problem. I payed near 4 hundred for this???

        Helpful(1)Flag
        sachinrp123

        08/01/2008

        Overall
        Poor service quality

        I had been to Pep Boys for very first time for getting oil change done. Unfortunately I did not have a ride back home. I called Pep Boys (this location), for appointment on Sat. They said they do not give appointments. So I reached this location by 9:00 AM so that I can get my work done ASAP and get relaxed on weekend. They estimated 2 hours for oil change (!!!) and I left for nearby mall to spend my time. When I came back after 2 hours, my car was waiting outside in parking lot. When asked they said they have not serviced it. I waited till 3:00 PM hoping that they will do oil change. At 4:30 PM they were about to close the shop and when I asked about service they said they still haven't done yet! I was pissed off and asked for explanation and the manager was so rude that he denied to even talk to me politely.



        I would not recommend this place to any one at all.

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        Details

        Phone: (410) 788-2525

        Address: 6515 Baltimore National Pike, Baltimore, MD 21228

        Website: http://PepBoys.com

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