Dental Dreams

If I could give zero stars I would, this is the WORST dental company I ever been too I went there on 6/23/18 to get a tooth pulled the dentist told me I might need to pull 2 ok no problem, they told me with my insurance I will have a deductible of $50 ok no problem, after I pay the $50 then I am told the tooth that I want to get pulled will cost me almost $300 because its a wisdom tooth I can pay the money or wait for them to contact my insurance on the following Monday to see how much is covered and someone will call me back ok no problem, Monday came no call, Tuesday came no call, Wednesday came no call, Thursday came no call, so on Friday I decided to call spoke to someone and was told no one called the insurance and someone will call the insurance and call me back, when the person called me back I was told my insurance is not going to cover it and I will have to pay for the tooth being pulled myself, I told the person I do not have the money at this time so please refund me my $50 the person said ok no problem have a nice day. I went in to double check that my refund is being processed and was told I have to come in Monday to Friday to get a refund and any cash I paid will be issued in the form of a check by mail. why the lady on the phone did not mention this and I was told she was the manager, they take your money in seconds and give you a run around when time to give you it back.