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02/25/2010
My husband and I recently visited Casulo Hotel in Austin, Texas. We chose this hotel even though it cost more per night than the Hilton under the assumption that the extraordinary experience of your new hotel would be worth the extra money. We thought it would be “safe” to try out a new hotel. We were wrong.
We reserved the Superior Suite at the enhanced price over the other rooms in the hotel as well as the price of other hotels in Austin. The curb appeal and pictures of your hotel were exciting to us. We were impressed with the lobby. Upon entering our room, we walked down a small hallway into an empty room. It was baffling to us that half of our “suite” was actually empty and unfinished: there were no pictures on the walls; nails stuck out of the wood trim; trim was missing from the drop ceiling in the entrance. It was also obvious that the bathroom vanity was simply made of plywood. The valances of the windows were also obviously made by novice hands. There was insufficient lighting in the room. The window frame had smears of caulk. The light above the bed flickered.
The layout of the “suite” was puzzling. Again, it was extremely upsetting that we paid extra for the extra space, and it was empty and unusable space.
The placement of the TV made it impossible for both people to view it from the bed. The visible cable and power outlets were undesirable.
It appears that this hotel was rushed to open due to the number of unfinished “projects” throughout the hotel. We had to go from the 3rd floor to the second floor for ice. The Vending Room was empty, except for a hole in the wall. Lights in the hallways were not working. The carpet in the elevator was unfinished.
We expected a completely different experience than we received at your establishment. Based on our experience to date, we definitely will not recommend your hotel to anyone. In the future, we will choose to be downtown at a comparable, more established hotel.
Details
Phone: (512) 610-1116
Address: 3017 S Interstate 35, Austin, TX 78741
More Info
- General Info
- Looking for a place to stay in Austin? Then look no further than Casulo Hotel, a boutique hotel that brings the best of Austin to your doorstep. Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the boutique hotel. Casulo Hotel features a 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Casulo Hotel, free parking is available. Close to some of Austin's most popular landmarks, such as SoCo District (1.5 mi) and Cathedral of Junk (1.7 mi), Casulo Hotel is a great destination for tourists. Travelers looking to enjoy some crab can head to Eddie V's Prime Seafood, Roaring Fork, or Truluck's Seafood, Steak, and Crabhouse. Otherwise, you may want to check out a steakhouse such as Perry's Steakhouse & Grille, Fogo de Chão Brazilian Steakhouse, or Vince Young Steakhouse. If you’re looking for things to do, you can check out St. Edward's University (0.9 mi) or St. Ignatius, Martyr Catholic Church (1.1 mi), which are popular attractions amongst tourists, and they are all within walking distance. We’re sure you’ll enjoy your stay at Casulo Hotel as you experience everything Austin has to offer. Looking for a place to stay in Austin? Then look no further than Casulo Hotel, a boutique hotel that brings the best of Austin to your doorstep. Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the boutique hotel. Casulo Hotel features 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Casulo Hotel, free parking is available. Close to some of Austin's most popular landmarks, such as SoCo District (2.5 km) and Cathedral of Junk (2.7 km), Casulo Hotel is a great destination for tourists. Travellers looking to enjoy some oyster can head to Eddie V's Prime Seafood, Truluck's Seafood, Steak, and Crabhouse, or South Congress Cafe. Otherwise, you may want to check out a diner such as Magnolia Cafe South, Dan's Hamburgers, or Sawyer and Co. If you’re looking for things to do, you can check out St. Edward's University (1.5 km) or St. Ignatius, Martyr Catholic Church (1.8 km), which are popular attractions amongst tourists, and they are all within walking distance. We’re sure you’ll enjoy your stay at Casulo Hotel as you experience everything Austin has to offer. Looking for a place to stay in Austin? Then look no further than Casulo Hotel, a boutique hotel that brings the best of Austin to your doorstep. Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the boutique hotel. Casulo Hotel features a 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Casulo Hotel, free parking is available. Close to some of Austin's most popular landmarks, such as SoCo District (1.5 mi) and Cathedral of Junk (1.7 mi), Casulo Hotel is a great destination for tourists. Travelers looking to enjoy some crab can head to Eddie V's Prime Seafood, Roaring Fork, or Truluck's Seafood, Steak, and Crabhouse. Otherwise, you may want to check out a steakhouse such as Perry's Steakhouse & Grille, Fogo de Chão Brazilian Steakhouse, or Vince Young Steakhouse. If you’re looking for things to do, you can check out St. Edward's University (0.9 mi) or St. Ignatius, Martyr Catholic Church (1.1 mi), which are popular attractions amongst tourists, and they are all within walking distance. We’re sure you’ll enjoy your stay at Casulo Hotel as you experience everything Austin has to offer. Looking for a place to stay in Austin? Then look no further than Casulo Hotel, a boutique hotel that brings the best of Austin to your doorstep. Guest ro...
- Email Business
- Extra Phones
Phone: (512) 656-4971
TollFree: (800) 947-7692
TollFree: (866) 215-6641
- Payment method
- amex, diners club, discover, master card, visa, all major credit cards
- Price Range
- $$
- Neighborhoods
- Parker Lane, East Riverside-Oltorf
- Other Emails
- Categories
- Other Information
Parking: Lot
Wi-Fi: Free
Price Range : Average
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