Labels Resale Boutique

Walking into this place was the biggest mistake I could have ever made. I went there to resale some designer pieces. The majority of the pieces were brand new with tags. I had items around $300 unworn, with tags.... in flawless condition. My first problem was that they listed the items for $30- $40. At the end of my contract I went to pick up the clothes that didn't sell, and he bagged them and told me I was all set and had three pieces. I checked the bag and they had only put two items in there. I called to ask if they sold it or if they accidentally forgot to give it back to me, and the nervous woman at the end of the phone said she would get back to me. The first thing that alerted me that something shady was going on was the tone of her voice, she didn't ask what item was missing and she didn't ask my name. It was as if she already knew who I was and what I was missing. I waited all weekend for a call and I got NOTHING. I called back that Monday and they said they couldn't find it but he would look again. He called me back about 20 minutes later to inform me that they weren't reliable for lost or stolen items and that they could give me $13 for my troubles. How convenient that my brand new BCBG dress with tags, around $350, had been gone. This is one of the shadiest places i have EVER been. Poor customer service, extremely disorganized, and downright rude.



To anyone looking to consign, I urge you to stick to Ebay or another website of the sorts! THis place will "lose" your items that are nice and expensive. I read other reviews from other customers who have consigned and are missing items as well. Stay FAR away!!!