Apple II Day Spa & Salon

This spa is generally overpriced and the service had enough issues that is was too distracting to have a relaxing experience. Overall, scheduling our appointments and showing up the morning of the man at the counter was strangely rude and dismissive. During our massages and body wraps (over $400 spent for two people) they said they were accidentally locked out of the room with the microwave and painted ICE cold mud all over our bodies. My massage was interrupted by the same rude man (I think the owner) who knocked and then loudly told the massage therapist that she had another appointment coming up and then asked if she was going to do the full hour massage on me (the one I had already paid for??). She was really nice and apologized for him. We still tipped really well, just over 20% and ended up buying these cool 10 ft iPhone chargers they were selling at the count for $20. We tried them when we got home immediately and they didn't work at all so we went back to return them and the man at the counter said all sales were final. They literally did not work at all and a total waste. I think that they have some major room for improvement.

This is for the Thornton location-OMG- Worst massge ever! First the therapist (I use this term loosly) never inquires about how I want my massage only verifies that it is for an hour. After letting her know my trouble areas she starts to work and five minutes later the very loud door bell rings and she leaves without a word (leaving the door open) and chats with the person at the door. She comes back and continues, completly avoiding my trouble area (back and neck). Ten minutes or so later the bell rings and I hear her walk down the hall(again without a word to me and the door still open) and talk loudly to a co-worker in another language. She returns and a few minutes later another therapist comes in the room while the first talks to her, as if I'm not there, in another language. The second therapist starts and quickly leaves the room and returns with a cheap hard, wet, warm towel and proceeds to sort of wave it on me. Asks me to turn over and throws a small towel (no blanket)over my now cold, damp body and quickly massages my head, arms, and legs all the while watching the clock. Forty-five minutes after my massage started she repeats the wet towel thing and says, "you all done now" and leaves the room. I thought maybe it was a bad dream except my $45. credit card receipt says differently!