More Info
- General Info
- * Residential & Commercial* Service & Installation* Licensed & Insured* Factory Trained Technicians* Financing Available* Visa, Mastercard Accepted
- Email Business
- BBB Rating
- Brands
- Aprilaire, Comfortmaker, Honeywell, Lennox, Space Gard, White Roger
- Payment method
- discover, master card, visa, financing available
- Neighborhood
- Taylor
- Amenities
- Showroom, mobile showroom, filters, do it yourself parts, 24 hour answering service.
- Other Link
- Other Email
- Categories
GalleryView all (7)
Reviews
02/02/2021
needed a new furnace and ac . they were on time. very fast getting job done. kept everything clean and neat. explain how everything works and wore a mask. very friendly company.
08/29/2016
Typical contractor....set up a service call the night before,,,, promised they would be there....non call no show.... awful. had to give 1-star only because we cant select none.
11/07/2012
I just recently purchased a home in Southgate and as luck would have it my furnace stopped working while my nephew was doing some work in my basement. He did a quick check and determined he was not sure what the problem was but i did need a new filter and that it would be difficult to find one. Tuesday morning I called my parents to see who they used for their furnace maintenance and I was given R L Heating. I called a Mary said she could send someone out. Approximately 1 hour later Big Mike pulled up. He was AMAZING! He was able to determine the problem immediately and also told me about the filter needing to be changed, just as my nephew had said. Big Mike was able to replace it and my furnace is working fine! Thank you RL for saving the day! P.S. also consider advertising in local Church bulletins.
08/11/2011
I love my new furnace! I have relied on R&L for several years, mostly for seasonal maintenance, and called them when my 40+ year-old furnace began acting up. Big Mike diagnosed the problem for repair and Andy was prompt when I wanted to see options for replacement. The new furnace went in the next day and the workmen were polite and efficient... I was even given a couple of items for free to help out with my problems. All in all, a good experience.
Could have been better communication between the office, sales & techs. Some messages were not relayed in a very timely manner and I never saw Andy again, though he said he would stop by to review installation, etc.
02/10/2008
After hours service very RUDE!!!! Furnace 5yrs old blower went out 3hours waiting for someone to call back and then not honoring product warranty. When I bought furance I thought it was a 15yr old warranty. NOT...
I am so sorry that Donna had a bad experience with our after hours service. I wish that she would have contacted me so that I might have addressed the problem. In response to her stating that she thought she had a 15 year warranty on parts, I cannot think of any HVAC manufacturer that provides a 15 year parts warranty. I certainly apologize for any inconvenience that she experienced and I'm glad that she had her problem resolved. We certainly strive to provide quality on time service and I can assure you that we have many, many satisfied customers in our 30 years of business. Thank you for taking time to read my response.
Details
Phone: (734) 287-3330
Address: 21159 Goddard Rd, Taylor, MI 48180
Website: http://www.rlheating.com
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