Diego Pops

On the evening of Saturday, September 16- I brought 3 out of town guests to dine at what used to be my favorite Mexican spot in Scottsdale. I requested a table for 4 outdoors with an extra chair. The hostess told me immediately she was not able to to bring me an extra chair. When asked why- she stated this is the "policy" of the restaurant. I asked to speak with a manager. The female "manager" on duty that evening, also in the same robotically trained tone, told me the same thing. You see, 4 months ago I almost lost my leg in a car accident when a man hit me and pinned me between two cars. I cannot sit for extended periods of time without being able to elevate my leg. I am just starting to be able to leave the house and this was a special occasion among friends for me to be able to get out for the evening. This female manager was extremely rude and kept repeating herself they would not "inconvenience" other guests and it was their policy to not allow an extra chair at my table, even though I am disabled and have special handicap passes provided to me by the government. When asked, she clearly stated it was the owner's policy to not allow this extra chair assistance. As you can see from my photographs, during our dinner- there were plenty of tables open from which an extra chair could have been borrowed and utilized until the restaurant was so packed, not one chair could be spared. Our table was in the back and completely out of any space that an extra chair would have been a fire hazard, gotten in any guests way or even a servers path. In my 20 years of restaurant experience, I would NEVER deny a person in special need of ANYTHING to make their intentional visit to my restaurant as comfortable as possible. Several guests could see my discomfort throughout our dinner and offered me the extra chair from their table, but the server was told to watch my table and not to allow it- and I had to politely decline as I didn't want my entire parties night to be ruined. I have never been made to feel so policed and so discarded as I was this evening at Diego Pops. I will NEVER return to this establishment, and I will NEVER send any more friends here either. It's quite a shame as I have been coming since it opened and it's become a favorite hot spot for my friends and family and I to dine. I am Vegan and so is my boyfriend and because of the plantain tacos and vegan rice and beans options, it's a great pick for us. Anyway, I am absolutely disgusted by the complete and utter disregard by this staff and so called manager for my special needs and rights. This behavior is not only illegal, but really just quite disgusting in general. I certainly hope it is NOT the practice of the owner to deny his guests, with plenty of options to dine in our on-demand, rebounding economy- their basic human rights. Shame on you Diego Pops. Shame on you.