More Info

Extra Phones

Phone: (952) 953-4453

Phone: (952) 953-6881

Fax: (952) 953-4453

TollFree: (888) 426-4435

Services/Products
Emergency Services
Payment method
check, discover, financing available
AKA

South Metro Animal Emergency Care

Categories

Reviews

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Rain8816

10/27/2010

Provided by DexKnows
Overall
Greedy, Insensitive, Unknowledged People!

I've had my dear kitty for ten yrs since he was 8 wks old. Healthy,obedient cat always on the same dry food and always taken care of. I first called this hospital hoping to get some answers on what I can do at home to try to help him since he suddenly was a little wobbly when he walked. The woman I talked with was very stern and didn't not let me finish explaining, she simple kept say,"WELL YOU NEED TO BRING HIM IN, BRING HIM IN, I DON'T KNOW WHAT'S WRONG." And I understand your busy and you haven't diagnosed him but the interruption and tone was totally unnecessary. His symptoms became more severe and as I hoping to bring him to a day side Vet I was too worried about waiting and causing him more pain, so I brought him into this clinic. Immediately before I checked in at the desk they took him from my arms and to their back room without asking me first or anything. By the time I was checked-in and in a room waiting for my baby, the vet came in very calm and started talking to me withou

Tom

02/16/2010

Provided by DexKnows
Overall
No good

My Mom & Dad were visiting with their dog over the holidays and he got into a tussle with our cat due to his deafness. His ear wouldn't stop bleeding so we took him to this vet. They admitted him and told us that they would call after they examined him. An hour and a half and no word, so my mom calls and they haven't even examined him! My parents decided to go get him. This clinic charged them $100 and they never gave the dog food, water, or even examined him. When my parents walked in to pick up their dog, the vet and techs were standing around talking and laughing so they couldn't have been too busy. I wouldn't take my animal to this clinic.

Details

Phone: (952) 953-3737

Address: 14690 Pennock Ave, Apple Valley, MN 55124

Website: http://www.smaec.com

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