More Info
- General Info
- At A&M Towing Royal Oak Impound Yard , we have been family owned since 1981. We accept cash only to release your vehicle. Open Monday through Friday 8 - 5, Saturday 8 - 3, Closed on Sunday.
- Email Business
- Neighborhood
- Royal Oak
- Category
GalleryView all (1)
Reviews
03/17/2018
I've had 2 experiences with this company, both of which were horrific due to their awful customer service. The first time, when I called to report an legally parked car, they gave my # to the person whose car it was and I was harassed for 2 months. When I asked them why they gave my #, I was told "because we can." Today I called and when I was asked for my #, I asked "why do you need it?" and the answer was "you clearly are a resident mad at a neighbor" and hung up on me. I called back several times and nobody answered and the answering service was turned off I went to the office 20 minutes later. There was one guy there who from his voice was obviously the person with whom I talked on the phone & he lied and said he hadn't taken a call in over 2 hours. I told him the situation & I was told that because I live in a condo complex I need to go through my association and me calling them directly "is illegal"--clearly not true. I asked why I was hung up on. He said "I'm not saying we did or didn't do that, but if you are a resident of a condo complex it's correct if you were hung up on. I said I'd be reporting him to the BBB and the city and as I walked out he said "I'm not worried about it."
Details
Phone: (248) 398-8309
Address: 303 E Harrison Ave, Royal Oak, MI 48067
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