More Info
- General Info
- We are proud to be your family owned and operated used car dealership in Clarksville, IN since 1955. At Jim Butner Auto Group we take customer service to a new level and go the extra mile to ensure that you have a great shopping experience with us.
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- BBB Rating
- Payment method
- amex
- Neighborhood
- Clarksville
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Reviews
09/30/2016
This is a great place to go if you're looking to buy one of their $10,000 vehicles and pay $20,000 on it. I am currently paying on one and my payments are $113 a week and only $60 actually goes to the balance. I am giving the whole staff their salary with just my payments alone. I am a year into it and am only 1/4 the way done. It's not entirely their fault, I should have not let the gentleman who was racing through all the paperwork get me to sign everything so quickly and I should have slowed down and read what I was agreeing too. Paying double the price with all the interest has led me to persuade all my clientele, family and friends to go elsewhere unless they want to be like me and feel as though they have been taken advantage of.
01/28/2016
DO NOT finance or buy from these people. They are absolute crooks. I bought a car from them a year ago. Paying $500/month and I've had to replace: Battery ($114), Radiator ($80), Wipers ($40 & scratched the window all up which I can hardly see out of now), Drivers side Window motor and Regulator ($86). All within the first 6 months and all outside the regular maintenance. And they never told me this care was wrecked. The only reason I know is because we have found glass in the trunk and the trunk leaks and almost floods every time it rains. I'm seriously upset and will never refer or buy from them again. They are trying to get me to trade my car for an "upgrade" Absolutely not!!! Why? So they can take this car now that it is in better shape? No thanks. I will be keeping this car once paid off and taking my future business elsewhere.
10/10/2014
This is a HORRIBLE lot! They are the most dishonest and rude people I have ever met!
I bought a van from them in Feb 2012. My payments are due on Saturdays biweekly. Shortly after buying it, I tried to make my payment on Friday after hours online since I wouldn't be able to make it to the lot on Saturday. The online payment option was messed up and my payment didn't go through. I didn't find out until Monday when they repossessed my van. That is ONE BUSINESS DAY late at no fault of mine!!! They laughed and said they knew there was a problem with paying online for a while now. I had to pay $300 to get my van back so my family would have a vehicle. I got it back within 1 hour of the repo. They tossed a plastic tub at me that was full of my stuff, including my prescription glasses that were in the glove box that were now broken. They REFUSED to pay for them and suggested I file a claim with my insurance. Insurance said it wasn't covered because they were not "inside" the vehicle when they were damaged. I never got them replaced.
Another time, they double charged me and caused my bank account to overdraft and refused to refund the payment or pay the overdraft fees.
My van has been unsafe to drive for the last 8 months due to repetitive failing brakes. After spending hundreds on repairs, the same thing happens over and over. We found out the van had been completely totaled and they rigged it up enough to sell it. The shotty paint job has flaked off the entire front and drivers side of the van. The drivers door and hood are crooked and they sold it to us with a badly cracked windshield knowing it was illegal. They promised to fix it. That never happened either.
They call me every few months claiming I have missed my payment. I have to provide proof that I made the payment every time.
This place is ridiculous and I will NEVER EVER buy a car from them again!!!
07/12/2013
Don't purchase a car from them!the staff is friendly but the cars are junk!!! These cars are dangerous just because the outside looks good doesn't mean anything. I highly recommend you go somewhere else.
12/22/2009
I would sugest going elsewhere for your auto, their salesman lied to us and sold us a auto that was dangerous to us and other drivers on the road..... Had it checked at chevy place, and the mecanhic there told us the rear end was about to fall out from under the auto, I talked to the salesman and he stated not his problem... True It is hard to buy used and something not be wrong, but that is why they sold the auto to us fairly quickly. They do not report to credit agency if you make your payments on time , but if you give them there junk back, they report.
Details
Phone: (812) 944-3101
Address: 125 W Lewis And Clark Pkwy, Clarksville, IN 47129
Website: website
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