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02/16/2012
Awfull business experience.
The owner does not respond to phone calls or emails.
She took as long as 4 weeks to reply to one phone call
The account never gets paid on time
They save old credit card information on file and use that as they please, even without your consent
They never send out statements or receipts
As a matter fact you have to hassle to get one
She put an assistant without training to answer to all problems
The cleaning crew did not punch in the right code for the alarm 3 times
and never paid or offered to pay for the alarm's company bill - which the police
officer was sent to take care of and the cleaning crew simply would leave the premises
without waiting for the officer, without calling us the company owners and without resetting
the alarm as well.
They come and go to clean as they please - any time they want
Cleaning is not up to standards and it always smelled like bleach
Bathrooms were never well cleaned
I felt poorly taken care of as a customer and business owner
Would strongly not recommend them.
Details
Phone: (704) 619-1570
Address: 3538 Card St, Charlotte, NC 28205
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